Troubleshooting
Fix errors, missing items, and issues
Haven't received the email verificationI've registered for Salary Extras and need to verify my email addres sbut haven't received the verification email.
Error: 'Invalid email confirmation token'Invalid confirmation token error when verifying your registered email address.
Error: 'Please enter a valid national insurance number'I'm getting an error when I attempt to enter my National Insurance number.
Error: 'You have exceeded the maximum allowance'I'm trying to purchase holidays but getting an error that I've exceeded the maximum allowance.
Error: 'Values take you below minimum wage'When I'm applying for a benefit scheme, I get an error that the value takes me below the minimum wage.
Error: '403 Sorry, this site isn't available'How to troubleshoot when receiving a 403 error when logging into salary extras
User ID has been disabledWhy is my account disabled?
