If you’ve recently registered for a Salary Extras account and are trying to verify your email address, you may see an error message.
✅ Why This Happens
This usually means your email has already been verified
Even though the error appears, your account may already be active
👉 What to Do Next
Try logging in to your account
Use your registered email address and password
If you can log in successfully, no further action is needed ✅
❗ Still Having Trouble?
If you:
Can’t log in, or
The error continues to appear
Please contact the Customer Service team for support.
💬 How to Contact via Fin (Quickest Option)
Log in to your Salary Extras account (if accessible)
Open the Digital Assistant (Fin)
Ask to speak to an agent
Explain the email verification issue
✅ Tip: Often this issue is resolved simply by logging in, as verification may have already been completed in the background.