You can cancel your application if you change your mind — as long as it is within the 10 working day cooling-off period from the date you applied.
✅ How to Cancel Your Application
To request cancellation, simply contact the Customer Service team using one of the options below:
📧 Option 1: Email
Email: [email protected]
Include your Company and request to cancel your application
💬 Option 2: Use the Digital Assistant (Fin)
Log in to your Salary Extras account
Open the Digital Assistant (Fin)
Ask to speak to an agent
Let the agent know you would like to cancel your application
📌 Important Information
Cancellation requests must be made within 10 working days of your application date
Requests made after this period may not be eligible for cancellation
⚠️Important: If you've waived your cooling-off period or it has lapsed, you can't cancel your application.