If you’ve purchased a gift card through the instant discount and have not received it via email or within the app, don’t worry — the team can resend it for you.
✅ What You Need to Do
Please contact the Customer Service team so they can locate your order and resend your gift card.
📧Option 1: Email
Email: [email protected]
💬 How to Contact Using Fin (Quickest Option)
Log in to your Salary Extras account
Open the Digital Assistant (Fin)
Type a message and ask to speak to an agent
Let them know you haven’t received your gift card
Provide any relevant details (e.g. purchase date or retailer)
A member of the team will then resend your gift card for you.